BugBros Pest Control tops PCT Magazine’s small-employer ranking

BugBros Pest Control was named the No. 1 Best Place to Work in the small-employer category of PCT Magazine’s 2026 workplace ranking. The Tulsa-based company says the honor reflects its employee culture and comes as it expands across Oklahoma, Kansas and Missouri.

Why it matters: - The ranking gives BugBros third-party validation in an industry with more than 20,000 pest control companies. - PCT Magazine’s list is based on confidential employee surveys, so the award reflects how workers rate culture, benefits, training and retention. - BugBros is using the recognition as a recruiting and growth tool while it expands into new markets.

What happened: - BugBros Pest Control was named the No. 1 Best Place to Work in the small-employer category of PCT Magazine’s 2026 Best Places to Work program. - The company is based in Tulsa and is family-owned. - PCT names one winner in each of three size categories: small, medium and large. - The ranking was announced Sept. 21, 2026.

The details: - Aaron Thomas, co-founder and CEO, said the company’s “CRAZY HAPPY” culture is the foundation of the business. - Jason Thomas, co-founder and COO, said culture is most visible on difficult days and ties directly to the award. - BugBros organizes its workplace values around the CRAZY HAPPY Code: We’re Family, We’re Creators, We’re Different and We’re Happy. - Every employee goes through BugBros Academy, whether they work in the field, in the office or on the sales team. - Employees moving into leadership are inducted into BugBros Leadership Academy, which supports roles including Pest Operations Supervisor, Growth Leader, Market Leader and Regional Market Leader. - Pest Specialists are paid a salary rather than an hourly wage, which means they are paid in full on rain days. - The company says that matters in an industry where field workers are often sent home unpaid when weather interrupts work. - BugBros says it has a perfect 5-star rating across more than 3,000 reviews and a Net Promoter Score of 97. - The company ties that customer performance to its promise: No bugs. No contracts. Just CRAZY HAPPY Customers. - BugBros was founded in 2015 by Aaron and Jason Thomas. - The company serves Tulsa, Wichita, Kansas City and surrounding areas in Oklahoma, Kansas and Missouri. - BugBros offers general pest control, termite, mosquito and specialty pest control services. - Its CRAZY HAPPY Club covers more than 50 pests on quarterly service with monthly autopay. - BugBros offers a 100% money-back CRAZY HAPPY Guarantee. - The company says it is hiring across four states and invites candidates to email careers@bugbros.com. - BugBros also says it recently launched in Kansas City and plans Omaha, St. Louis, Lawrence and Topeka for 2027.

Between the lines: - The award matters because PCT’s process centers on employee feedback, not marketing claims. - BugBros is positioning workplace culture as a direct driver of customer satisfaction and growth. - The company’s pay structure, training programs and leadership pipeline suggest an effort to formalize culture as an operating system, not just a slogan. - Aaron Thomas said the company expects nearly 50% growth this year and plans to double next year.

What's next: - BugBros plans to pursue the medium-employer category next year. - The company is preparing additional expansion into Omaha, St. Louis, Lawrence and Topeka in 2027. - BugBros is continuing to hire across Oklahoma, Kansas, Missouri and nearby markets. - PCT Magazine’s feature on BugBros, “Crazy Happy,” is available here. - Photos and logos are available in this folder.